Privacy Policy

1 Information We Collect

We collect information that you provide directly to us, including:

Personal Information

• Full name, date of birth, and gender
• Contact information (email address, phone number, physical address)
• National identification details (Ghana Card, passport information)
• Educational qualifications and certifications
• Employment history and professional references
• Skills, competencies, and language proficiencies
• Photographs and identification documents

Sensitive Information

For visa processing and international placements, we may collect:

• Passport details and travel history
• Medical examination results (where required by employers or immigration)
• Criminal background check information (where legally required)
• Bank account details for salary processing

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Website usage patterns and preferences
• Cookies and similar tracking technologies

2 How We Use Your Information

We use the information we collect to:

• Match you with suitable job opportunities locally and internationally
• Process job applications and facilitate interviews with employers
• Prepare and submit visa applications on your behalf
• Draft, review, and manage employment contracts
• Communicate with you about opportunities, application status, and updates
• Verify your identity, qualifications, and employment history
• Comply with legal obligations and regulatory requirements
• Improve our services and website functionality
• Send you relevant job alerts and newsletters (with your consent)

3 Information Sharing and Disclosure

We may share your information with:

Employers and Clients

We share your CV, qualifications, and relevant personal information with prospective employers who have job opportunities matching your profile. This sharing is essential to our recruitment services.

Government Authorities

For visa processing, we submit your information to embassies, immigration authorities, and relevant government bodies in Ghana and destination countries.

Service Providers

We work with trusted third parties who assist us in operating our business, including background check agencies, medical examination centers, and document verification services.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when necessary to protect our rights, safety, or the rights of others.

4 Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure servers and encrypted data transmission
• Access controls limiting who can view your information
• Regular security assessments and updates
• Staff training on data protection practices
• Secure document storage and disposal procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any breach affecting your data as required by law.

5 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active candidate profiles: Retained while you remain in our database and for 3 years after your last interaction
• Successful placements: Records retained for 7 years after employment ends for reference and legal purposes
• Visa and immigration documents: Retained as required by immigration authorities
• Financial records: Retained for 7 years as required by Ghanaian tax law

You may request deletion of your data at any time, subject to our legal retention obligations.

6 Your Rights

Under the Ghana Data Protection Act, 2012 (Act 843), you have the right to:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request that we limit processing of your information
• Objection: Object to processing of your information for certain purposes
• Portability: Request your data in a structured, commonly used format
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the details provided below.

7 International Data Transfers

As an international recruitment agency, we transfer your personal information to employers and authorities in countries outside Ghana. When we do so, we ensure appropriate safeguards are in place, including:

• Transferring only to countries with adequate data protection laws
• Using standard contractual clauses approved by data protection authorities
• Obtaining your explicit consent for transfers where required

8 Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

10 Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: